It has been said, that 90% of business never grow up like they could because their owners lose, sometime in the battle, the goals they once thought for their business. It’s hard out there, with a lot of business being created each day, that means competence each day. 37signals were the cool kids on the block until WeBreakStuff came out of the floor, right behind them. I saw that happened 20 times since I started my business, with blogs, with other business, with writers, with cool “marketing guys” of the moment (someone remember Seth Godin? how is he doing?) and it repeats once and once again.
Now, I never hit the sky with Emagiancion (yet) because I had lost my goals earlier, before I went into the “battlefield”. This is a 3rd world country gentlemen, it gets ugly sometimes down here and you may get your head screw up from time to time if you don’t move away from all the madness going on here. Yes, I admit it. I have lost the original plan, the goal and I’m now in the trenches with no map at all; I don’t recognize in what side are the allies, and in what side the axis are; totally lost.
But, there is a solution for that. Our job, our main job is to find solutions each day, to problems. Can be a website usability, a design that doesn’t fit well with what the client wants, users that are complaining about a specific feature and how it works, it can be anything, but we solve problems. And it’s a daily task in our business administration too; so the “lost goals” issue, has a fix for sure.
Make a plan
This is what I’m doing right now. Think about what you once wanted to accomplish by going into business. Yes, being your own boss, not working for [[insert boss name here]] never again, not seeing his/her face, working from home, making millions. Yes sure, those are good reasons in fantasy land. Here in reality, a business needs to make a difference; not just for you but for others. No business that makes a difference just for their owners goes anywhere beyond the backroom in the owners house.
Is not always about the money; but about what you can do for the others or what you can avoid to happen. Example: McDonalds is a fast food place right, the only reason for those business to exist is to make money for their owners right? wrong! they don’t sell hamburgers. No sir. That’s not their product. Their product is that you, or I, or anyone, all of us live in a world where nothing works as it suppose to work, everyone is always late, everyone is always running and not being there in time, everyone always have an excuse. You, me everyone.
Not in McDonalds they don’t. You go there, for a meal, ask for it, and under 4 minutes, you are on your way with what you asked for. That’s what McDonalds are producing, that’s their product, that’s what they sell. The peace of mind to know you can get a full meal within 4 minutes. Sure they won’t win the prize of the year for nutrition, but it’s not about that. Again, is about going there, asking for a meal, and witting 4 minutes, having it in your hand. Then, you walk through the door, and you are again, in the imperfect Real World ™ where everything fails.
That’s McDonalds business. The easiest example I can think off right now.
First, you make a plan. What are you going to change? what are you going to deliver out there? It can be changing something you know is wrong (37signals guys changed how the web works, they made web apps easy and accessible for everyone, by price and by features), it can be helping something good to stay how it is, it can be working to fix something that is absolutely wrong; you follow me? it needs to be real. It needs to be there, right in people’s face.
Once you have that, once you have your “cause”, you are ready. THEN, you make a plan. Then you work on how to go from here, to there, and what you will need.
The Plan Sheet
I made a quick plan sheet that folds into my pocket and I carry it everywhere. I actually carry it inside my Moleskine Pocket. I use it twice a day: when I wake up, and after I eat my yogurt ;) and when I’m about to leave my office. How do I use it? I just read it and imagine what’s my next move.
On that Plan Sheet I have wrote down where I’m, where I want to go, and how do I plan to get there, it’s a mini-plan, with numbers ($) and notations everywhere. It doesn’t need to look pretty, it just needs to work. Right in the middle of it, there is our “EmaStudios motto”, or our cause per say. I will reveal it once EmaStudios goes live. But, you can place it on the top, on the bottom, whenever you want, but it has to be there, big enough for you to see. Bigger than everything else. Dominant.
If you don’t forget where you are, and where you want to be, and if you don’t forget WHY you wanted to begin the journey in the first place, I believe you, as I, could go right to the top of our dreams.
It’s not hard. It’s DAMN HARD. And that’s why we are doing it, right?
Javier Cabrera
From the EmaStudios HQ. Bs. As. Argentina.